Have you ever had a quick chat with a student about their behaviour that spirals into defensiveness or takes far longer than it should? Many teachers have. The good news is there is a straightforward, repeatable script that cuts through the noise and gets results fast, without adding to your workload.
The technique uses five clear steps:
- Praise: Start by genuinely acknowledging something positive the student is doing right now. This sets a calm, non-confrontational tone.
- Probe: Gently highlight the issue. For example, “I notice you’re finding it hard to stay focused today.”
- Identify: Suggest possible reasons together so the student can open up. For example, “Is it the noise from the corridor, or something else going on?”
- Plan: Offer choices for how to move forward and improve the behaviour. For example, “Would you prefer to move seats or try a quick reset with me?” This empowers the student to take responsibility.
- Lock: Check understanding and confirm the agreement. For example, “So we’re agreed you’ll sit here, and I’ll check in after ten minutes?”

